PRIVACY POLICY
Effective Date: August 17, 2026
Last Updated: August 17, 2026
Debbie Mozelle Designer Optical (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://debbiemozelle.ca/ (the “Site”), and utilize our services. This policy complies with British Columbia’s Personal Information Protection Act (PIPA) and applicable federal privacy laws.
1. Information We Collect
We only collect information that is necessary to provide our optical services, respond to inquiries, and improve our website.
Information You Provide to Us: When you fill out a contact form or book an appointment on our Site, we collect your Name, Phone Number, and Email Address.
Automated Information (Cookies & Analytics): When you browse our Site, we automatically collect data about your device and browsing activity using Google Analytics 4 (GA4). This includes your IP address, browser type, pages visited, and general location data.
2. How We Use Your Information
We use the information we collect for the following business purposes:
Customer Service: To respond to your form submissions, schedule sight tests, and answer questions about eyewear, contact lenses, or repairs.
Analytics & Website Improvement: To understand how visitors interact with our Site via GA4, allowing us to improve user experience and website functionality.
Marketing & Advertising: We use Google Ads to deliver targeted advertisements to users who may be interested in our eye care services. Your browsing behavior helps us measure the success of our advertising campaigns and serve relevant ads across the internet.
3. Cookies, Tracking, and Google Ads
Our website uses cookies (small text files placed on your device) to power GA4 and Google Ads.
Google Analytics: We use GA4 to analyze traffic. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Google Ads: We use Google Ads for remarketing and targeted advertising. Google uses cookies to serve ads based on your past visits to our Site. You can customize or opt out of Google’s customized ads by visiting the Google Ads Settings page.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party service providers who assist us in operating our website and business, such as:
Website hosting providers.
Analytics and advertising partners (Google).
Insurance providers (only if you utilize our direct eClaims billing services in-store).
Note: Some of our service providers (like Google) may store data on servers located outside of Canada. In such cases, your information may be subject to the laws of that foreign jurisdiction.
5. Data Retention and Security
We retain your personal information (Name, Phone, Email) only for as long as it is necessary to fulfill the purposes for which it was collected, to provide you with optical services, or to comply with legal obligations. We use industry-standard security measures, including SSL encryption on our website, to protect your personal information from unauthorized access, disclosure, or misuse.
6. Your Rights Regarding Your Data
Under BC’s PIPA, you have the right to:
Request access to the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Withdraw your consent to our collection and use of your data at any time (subject to legal or contractual restrictions).
7. Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your data, or want to withdraw your consent, please contact our Privacy Officer:
Debbie Mozelle Designer Optical
Email: debbie@debbiemozelle.ca
Phone: 604.532.1158
Address: 5501 204th St #123, Langley, BC V3A 5N8